1. How to track my order online?
Once your order has shipped, a Shipping Confirmation email is sent to you with the tracking website and the tracking number. You can use this tracking number to track your order via the carrier's tracking site.
2. What is the processing time and delivery time for my order?
We will ship out the item within 36 hr with careful package after the processing time .and it takes about 3-10 days if the stock running out. The delivery time will epends on the courier method.
Noted：Due to the impact of the epidemic, the arrival time of the goods may be extended, and the specific details can be communicated at any time.
3. How will you package my goods ? Is it safe for them to reach me?
We use new packing box which is much more stiff and secured. It will protect the carbon products from the possible violently throwing and pressure during the shipping progress.